The Chain of Consumer Experience based on Interactivity in e-Business

نویسنده

  • Xiaoyuan Xiong
چکیده

By analyzing the online information environment, interactivity and consumers‟ behavior. We explore the consumer‟s information cognize and experience process. Put forward the conception and framework of consumer experience chain based on network interactivity. Bring some recommendations for further research.

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تاریخ انتشار 2011